Qin Gao is currently an Associate Professor in the Department of Industrial Engineering at Tsinghua University. her research focuses on the interplay tween individual cognition, social interaction, and computing systems, with the aim to 1) extend theoretical understanding about human cognition, motivation, and social interaction in relation to their interaction with computing systems, and 2) ensure the design and evaluation of computing systems for better human use. Her research is driven by problems in real-world practices in three principal domains (i.e., complex systems, social computing, and consumer product design), acknowledging that human factors theories and design practices are closely interconnected and co-evolving. Her research is characterized by an interdisciplinary approach, combining behavioral research theories and methods, psychophysiological measurement and models, and data-driven analytic methods. These methods allow me to deepen understanding about human’s capabilities, needs, and experiences in their interactions with systems and products from multiple perspectives. Such enriched understanding enables me to further identify critical issues affecting the quality of these interactions, and to provide theoretical principles, research-based methods and tools, and new design approaches to support system/product design practice.

She has published 100+ research publications, including 53 journal papers, and authored four book chapters, and edited 14 volumes of conference proceedings (Google Scholar Profile). Her research has been supported by both government and industrial sources. Her industrial partners include Government-owned enterprises and research institutes (e.g., China General Nuclear Power Corporation, China Nuclear Power Operation Technology Corporation, and Shanghai Nuclear Engineering Research and Design Institute), local leading companies (e.g., Huawei, Honor), and international companies (e.g., P&G, Ericsson, Siemens).

Currently she serves as the president of the China Chapter of Human Factors and Ergonomics Society. She has been an associate editor in Human Factors and Ergonomics in Manufacturing & Service Industries since 2022, and serves on the editorial board of Scientific Reports (since 2024) and International Journal of Human-Computer Interaction (since 2010). She has served on program committee of HCI International (HCII) and International Conference on Applied Human Factors and Ergonomics since 2009 and since 2020 she started to serve as the co-Chair of the International Conference on Human Aspects of IT for the Aged Population (ITAP), an affiliated conference of HCII. In addition, she is a member of the founding committee of Nuclear Psychology and Training, Chinese Nuclear Society, and also a technical committee member of Managerial Ergonomics, Chinese Ergonomics Society.

Education

Employment

Research Interests

· Human-computer interaction (HCI)

· Human Factors

· Human-centered design of complex information systems

· Social media and virtual communities

· Design for all

Note： Students under my supervision are marked by underline. The corresponding author is marked with an asterisk (*) among the list of authors.

Journal articles

1. Wang, X., Gao, Q.*, Huang, Y., & Yang, M. (Accepted and available online in 2025). Perceived risk in mobile payment services among chinese older people: The influence of age and experience. International Journal of Human–Computer Interaction, 1–17. https://doi.org/10.1080/10447318.2025.2478267

2. Li, X., Gao, Q.*, & Liu, Y. (Accepted and available online in 2025). Restoring vigilance in multi-task scenarios: A comparison of meditation, exposure to nature, music, and action video games. Ergonomics, 0(0), 1–23. https://doi.org/10.1080/00140139.2025.2468514

3. Karwowski, W., Salvendy, G., Endsley, M., Rouse, W., Salmon, P., Stanney, K., Thatcher, A., Andre, T., Yang, J., Ayaz, H., Cakir, A., Duffy, V., Drury, C., Gao, Q., Guo, Y., Hancock, P., Marras, W. S., Rau, P., Sawyer, B., & Stanton, N. (Accepted and available online in 2025). Grand challenges for human factors and ergonomics. Theoretical Issues in Ergonomics Science. https://www.tandfonline.com/doi/abs/10.1080/1463922X.2024.2431336

4. Zhou, J., Salvendy, G., Boot, W. R., Charness, N., Czaja, S., Gao, Q., Holzinger, A., Ntoa, S., Rau, P.-L. P., Rogers, W. A., Stephanidis, C., Wahl, H.-W., & Ziefle, M. (Accepted and available online in 2025). Grand challenges of smart technology for older adults. International Journal of Human–Computer Interaction, 1–43. https://doi.org/10.1080/10447318.2025.2457003

5. Stephanidis, C., Salvendy, G., Antona, M., Duffy, V. G., Gao, Q., Karwowski, W., Konomi, S., Nah, F., Ntoa, S., Rau, P.-L. P., Siau, K., & Zhou, J. (Accepted and available online in 2025). Seven HCI Grand Challenges Revisited: Five-Year Progress. International Journal of Human–Computer Interaction. https://doi.org/10.1080/10447318.2025.2450411

6. Ma, Z.Y., Gao, Q.*, & Yang, M. (Accepted in 2024). Making Sense of Health Data of Wearables: Designing Information Displays for Older Wearable Users. Universal Access in the Information Society. https://doi.org/10.1007/s10209-024-01159-2

7. Ma, Z.Y., Gao, Q.*, Zhou, X.C., Zhou, M., & Ma, D. (Accepted in 2024). Comfort of wrist-worn devices: Development of an assessment tool and measurement of comfort-discomfort pressure for older and younger users. International Journal of Human–Computer Interaction. https://doi.org/10.1080/10447318.2024.2411279

8. Yang, M., Gao, Q.*, & Wang, X. (Accepted and online available, 2024). A comprehensive learnability framework for mobile application design for older adults. Universal Access in the Information Society. https://doi.org/10.1007/s10209-024-01147-6

9. Liu, Y., & Gao, Q.*, (Accepted and online available, 2024). Effects of secondary task eccentricity and visual salience on attention allocation in multitasking across screens. International Journal of Human–Computer Studies. https://doi.org/10.1016/j.ijhcs.2024.103363

10. Liu, Y. & Gao, Q.* (Accepted and online available, 2024). Navigate through massive and mixed online reviews: The role of central and peripheral cues in consumers. International Journal of Human-Computer Interaction. https://doi.org/10.1080/10447318.2024.2336701

11. Yuan, Q. & Gao, Q.* (2024). Being There, And Being Together: Avatar Appearance and Peer Interaction in VR Classrooms for Video-Based Learning. International Journal of Human-Computer Interaction, 40(13), 3313–3333. https://doi.org/10.1080/10447318.2023.2189818

12. Ma, Zhaoyi, Gao, Q.*, Tian, Y., Chen, Y., & Yuan, Q. (2024). Effectiveness of Cooperative and Competitive Gamification in Mobile Fitness Applications among Occasional Exercisers. Behaviour & Information Technology, 43(11), 2401–2423. https://doi.org/10.1080/0144929X.2023.2246593

13. Wu, M., Gao, Q.*, & Liu, Y. (2023). Exploring the Effects of Interruptions in Different Phases of Complex Decision-Making Tasks. Human Factors, 65(3), 450-481. https://doi.org/10.1177/00187208211018882

14. Ma, Z.Y., Gao, Q.*, & Chen, Y. (2023) Post-purchase trust in e-Commerce: A theoretical framework and a text mining-based assessment method. International Journal of Human-Computer Interaction, 39(8), 1643-1661. https://doi.org/10.1080/10447318.2022.2065046

15. Chen, Y., & Gao, Q.* (2023). Visualizing timeline-anchored comments enhanced social presence and information searching in video-based learning. Computer Applications in Engineering Education, 31(5), 1306-1320. https://doi.org/10.1002/cae.22641.

16. Chen, Y., & Gao, Q.* (2023). Effects of Social Media Self-Efficacy on Informational Use, Loneliness, and Self-Esteem of Older Adults. International Journal of Human–Computer Interaction, 39(5), 1121–1133. https://doi.org/10.1080/10447318.2022.2062855

17. Liu, Y., Gao, Q.*, & Wu, M. (2023). Domain- and task-analytic workload (DTAW) method: A methodology for predicting mental workload during severe accidents in nuclear power plants. Ergonomics, 66(2), 261–290. https://doi.org/10.1080/00140139.2022.2079727

18. Ma, Z., Gao, Q.*, & Yang, M. (2023). Adoption of Wearable Devices by Older People: Changes in Use Behaviors and User Experiences. International Journal of Human–Computer Interaction, 39(5), 964–987. https://doi.org/10.1080/10447318.2022.2083573

19. Zhang, J., Wang, D., Gao, Q., & Li, Z. (2023). Coordination-behavior patterns of control crews in digital nuclear power plants during emergencies from a network perspective: An exploratory study. Human Factors and Ergonomics in Manufacturing & Service Industries, 33(3), 215-228. https://doi.org/10.1002/hfm.20978

20. Chen, Y., Gao, Q.*, & Gao, G. (2022). Timeline-Anchored Comments in Video-Based Learning: The Impact of Visual Layout and Content Depth. International Journal of Human–Computer Interaction, 38(9), 868–883. https://doi.org/10.1080/10447318.2021.1976505

21. Liu, Y., Gao, Q.*, & Rau, P.-L. P. (2022). Chinese passengers’ security perceptions of ride-hailing services: An integrated approach combining general and situational perspectives. Travel Behaviour and Society, 26, 250–269. https://doi.org/10.1016/j.tbs.2021.10.009

22. Jia, L., Gao, Q.*, Liu, Z.P., Tan, H.B., & Zhou, L.W. (2020). Multidisciplinary Fault Diagnosis of Complex Engineering Systems: A Case Study of Nuclear Power Plants. International Journal of Industrial Ergonomics, 80(2020), 103060. https://doi.org/10.1016/j.ergon.2020.103060

23. Wang, D., Gao, Q.*, Tan, H., Liu, Z., Zhou, L., Jia, L., & Li, Z. (2020). Coordination breakdowns in nuclear power plant control rooms: Cause identification and behaviour-sequence analysis. Ergonomics, 63(6), 660-681. https://doi.org/10.1080/00140139.2020.1755060

24. Wang, B., Wu, M., Rau, P.-L. P., & Gao, Q. (2020). Influence of Native Video Advertisement Duration and Key Elements on Advertising Effectiveness in Mobile Feeds. Mobile Information Systems, 2020, 1–12. https://doi.org/10.1155/2020/8836195

25. Wu, M., & Gao, Q.* (2020). Using live video streaming in online tutoring: Exploring factors affecting social interaction. International Journal of Human–Computer Interaction, 36(10), 964–977. https://doi.org/10.1080/10447318.2019.1706288

26. Chen, Y., Gao, Q.*, Yuan, Q., & Tang, Y. L. (2020). Discovering MOOC learner motivation and its moderating role. Behaviour & Information Technology, 39(12), 1257–1275. https://doi.org/10.1080/0144929X.2019.1661520

27. Chen, Y., Gao, Q.*, Yuan, Q., & Tang, Y. L. (2019). Facilitating students' interaction in MOOCs through timeline-anchored discussion. International Journal of Human-Computer Interaction, 147(2), 1781-1799. https://doi: 10.1080/10447318.2019.1574056

28. Chen, Y., Gao, Q.*, Lv, Q.L., Qian, N., & Ma, L. (2018), Comparing measurements for emotion evoked by oral care products. International Journal of Industrial Ergonomics, 66, 119-129. https://doi.org/10.1016/j.ergon.2018.02.013

29. Wang, D.X., Gao, Q.*, Song, F., Li, Z.Z., & Ma, L. (2017). Developing a taxonomy of coordination behaviours in nuclear power control rooms during emergencies. Ergonomics, 60(12), 1634-1652. https://doi.org/10.1080/00140139.2017.1329941

30. Chen, Y., Gao, Q.^*, Song, F., Li, Z.Z., & Wang, Y.F. (2017). Procedure and information displays in advanced nuclear control rooms: experimental evaluation of an integrated design. Ergonomics, 60(8), 1158-1172. https://doi.org/10.1080/00140139.2017.1288929

31. Chen, Y., Gao, Q.^*, & Rau, P.L. (2017). Watching a movie alone yet together: Understanding reasons for watching Danmaku videos. International Journal of Human-Computer Interaction, 33(9), 731-743. https://doi.org/10.1080/10447318.2017.1282187

32. Gao, Q., Wang, D.X.^*, Rückert, M., & Jiang, X. (2017). Violation causes from the perspectives of managers and workers in Chinese railway systems: An exploratory study. Safety Science, 94 (2017), 41–51. https://doi.org/10.1016/j.ssci.2017.01.001

33. Gao, Q.^*, & Feng, C. Y. (2016). Branding with social media: User gratifications, usage patterns, and brand message content strategies. Computers in Human Behavior, 63, 868–890. https://doi.org/10.1016/j.chb.2016.06.022

34. Gao, Q.^* & Chen, X. (2016). The influence of the shared-display configuration on group decision making. International Journal of Industrial Engineering, 51, 59-67. https://doi.org/10.1016/j.ergon.2014.10.007

35. Gao, Q.^* & Sun, Q. Q. (2015). Examining the usability of touch screen gestures for older and younger adults. Human Factors, 57(5):835-63. https://doi.org/10.1177/001872081558129

36. Gao, Q.^*, Wang, D. X., & Gao, F. (2015). Impact of knowledge representations on problem-oriented learning in online environments. International Journal of Human-Computer Interaction, 31 (2), 922-938. https://doi.org/10.1080/10447318.2015.1072788

37. Gao, Q.^*, Tian, Y. & Tu, M. Y. (2015). Exploring factors influencing user's perceived credibility of health and safety information on Weibo. Computers in Human Behavior, 45, 21-31. https://doi.org/10.1016/j.chb.2014.11.071

38. Gao, Q.^*, Yu, W.Z., Jiang, X., Song, F., Pan, J.J., & Li, Z.Z. (2015). An integrated computer-based procedure for teamwork in digital nuclear power plants. Ergonomics. 58(8), 1303-1313. https://doi.org/10.1080/00140139.2015.1008055

39. Ding, X. S., Li, Z.Z., Dong, X.L., Gao, Q., Song, F., & Wang, Q.Y. (2015). Effects of Information Organization and Presentation on Human Performance in Simulated Main Control Room Procedure Tasks. Human Factors and Ergonomics in Manufacturing & Service Industries, available online July 2014, 25(6), 713-723. https://doi.org/10.1002/hfm.20586

40. Gao, Q.^*, Ebert, D., Chen, X., & Ding, Y. (2015). Design of a mobile social community platform for older chinese people in urban areas. Human Factors and Ergonomics in Manufacturing & Service Industries. 25 (1), 66-89. https://doi.org/10.1002/hfm.20523

41. Rau, P. L. P., Huang, E., Mao, M., Gao, Q., Feng, C. Y., & Zhang, Y. B. (2015). Exploring interactive style and user experience design for social web of things of Chinese users: A case study in Beijing, International Journal of Human-Computer Studies, 80, 24-35. https://doi.org/10.1016/j.ijhcs.2015.02.007

42. Gao, Q.^*, Sun, C., & Yang, C.Y. (2014). The influence of network structural properties on information dissemination power in microblogging systems. International Journal of Human-Computer Interaction, 30(5), 394-407. https://doi.org/10.1080/10447318.2013.873279

43. Gao, Q.^*, Wang, Y., Song, F., Li, Z.Z., & Dong, X.L. (2013) Mental workload measurement for emergency operating procedures in digital nuclear power plants. Ergonomics, 56(7): 1070–1085. https://doi.org/10.1080/00140139.2013.790483

44. Li, H., Rau, P.-L. P., Fujimura, K., Gao, Q., & Wang, L. (2012). Designing effective web forms for older web users. Educational Gerontology, 38(4), 271–281. https://doi.org/10.1080/03601277.2010.544578

45. Gao, Q.^* (2011). An empirical study of tagging for personal information organization: Performance, workload, memory, and consistency. International Journal of Human-Computer Interaction, 27, 821–863. https://doi.org/10.1080/10447318.2011.555309

46. Gao, Q.^*, Dai, Y. S., Fan, Z., & Kang, R. G. (2010). Understanding factors affecting perceived sociability of social software. s, 26(2010), 1846–1861. https://doi.org/10.1016/j.chb.2010.07.022

47. Gao, Q.^*, Rau, P.-L. P., & Salvendy, G. (2010). Measuring perceived interactivity of mobile advertisements. Behaviour & Information Technology, 29 (1), 35–44. https://doi.org/10.1080/01449290802666770

48. Gao, Q.^*, Rau, P. L. P., & Salvendy, G. (2009). Perception of interactivity: Affects of four key variables in mobile advertising. International Journal of Human-Computer Interaction, 25 (6), 479–505. https://doi.org/10.1080/10447310902963936

49. Wang, L., Sato, H., Rau, P.-L. P., Fujimura, K., Gao, Q., & Asano, Y. (2009). Chinese text spacing on mobile phones for senior citizens. Educational Gerontology, 35(1), 77 - 90. https://doi.org/10.1080/03601270802491122

50. Rau, P. L. P.*, Gao, Q., and Wu, L. M. (2008). Using mobile communication technology in high school education: Motivation, pressure, and learning performance. Computers & Education, 55(1) 1–22. https://doi.org/10.1016/j.compedu.2006.03.008

51. Rau, P.-L. P., Gao, Q.^*, & Ding, Y. (2008). Relationship between the level of intimacy and lurking in online social network services. Computers in Human Behavior, 24(6), 2757–2770. https://doi.org/10.1016/j.chb.2008.04.001

52. Rau, P.L. P.*, Gao, Q., & Liang, S.F. M. (2008). Good computing systems for everyone – how on earth? Cultural aspects, Behaviour and Information Technology, 27(4), 287–292. https://doi.org/10.1080/01449290701761250

53. Rau, P. L. P.*, Gao, Q., & Liu, J. (2007). The effect of rich web portal design and floating animations on visual search. International Journal of Human Computer Interaction, 22(3), 195–216. https://doi.org/10.1080/10447310709336962

Conference Proceedings

1. Li, X., Gao, Q., & Rau, P.-L. P. (2024). Development of an AI Literacy Scale Using Multiple-Choice Questions. n: Shuichi Fukuda (eds) Affective and Pleasurable Design. AHFE (2024) International Conference, vol 123, 120–130. https://doi.org/10.54941/ahfe1004683

2. Ma, Z., & Gao, Q. (2024). Exploring Reasons for Short Videos Engagement Behaviors of Senior Users. In Q. Gao & J. Zhou (Eds.), Human Aspects of IT for the Aged Population (pp. 362–373). Springer Nature Switzerland. https://doi.org/10.1007/978-3-031-61543-6_25

3. Tang, H., & Gao, Q. (2024a). Enhancement Methods of Sustained Attention in Complex Systems: A Review. In P.-L. P. Rau (Ed.), Cross-Cultural Design (pp. 251–269). Springer Nature Switzerland. https://doi.org/10.1007/978-3-031-60901-5_18

4. Tang, H., & Gao, Q. (2024b). Factors Influencing Chinese College Students’ Simultaneous Smartphone Use in the Classroom. In: Tareq Ahram and Christianne Falcão (eds) Usability and User Experience. AHFE (2024) International Conference, vol 156, 402–411. https://doi.org/10.54941/ahfe1005451

5. Wang, X., Jiang, Z., & Gao, Q. (2024). Review and appraisal of approaches to assess comfort of wearable devices. In: Shuichi Fukuda (eds) Affective and Pleasurable Design. AHFE (2024) International Conference, vol 123, 131–141. https://doi.org/10.54941/ahfe1004684

6. Yang, M., Li, Y., Gao, Q., & Rau, P.-L. P. (2024). Chinese College Students’ Use of Self-regulated Learning Strategies in Online General Education Courses. In: Salman Nazir and Lauren Reinerman-Jones (eds) Training, Education, and Learning Sciences. AHFE (2024) International Conference, vol 155, 46–54. https://doi.org/10.54941/ahfe1005389

7. Chen, Y., Wu, M., & Gao, Q.* (2022). Online Communication for Team Creativity in Tech Companies: Barriers and Tool Design. In P.-L. P. Rau (Ed.), Cross-Cultural Design. Applications in Business, Communication, Health, Well-being, and Inclusiveness (pp. 13–28). Springer International Publishing. https://doi.org/10.1007/978-3-031-06050-2_2

8. Chen, Y., & Gao, Q.* (2021). How Do Older Adults Learn Informally via Social Media? A Pilot Study of Chinese Urban Older Adults. In Q. Gao & J. Zhou (Eds.), Human Aspects of IT for the Aged Population. Technology Design and Acceptance (pp. 379–392). Springer International Publishing. https://doi.org/10.1007/978-3-030-78108-8_28

9. Liu, Y., Gao, Q.*, & Ma, L. (2021). Taking Micro-breaks at Work: Effects of Watching Funny Short-Form Videos on Subjective Experience, Physiological Stress, and Task Performance. In P.-L. P. Rau (Ed.), Cross-Cultural Design. Applications in Arts, Learning, Well-being, and Social Development (pp. 183–200). Springer International Publishing. https://doi.org/10.1007/978-3-030-77077-8_15

10. Tang, H., & Gao, Q.* (2021). A Brief Study on Excessive Online Game Playing Among Older Adults. In Q. Gao & J. Zhou (Eds.), Human Aspects of IT for the Aged Population. Supporting Everyday Life Activities (Vol. 12787, pp. 153–163). Springer International Publishing. https://doi.org/10.1007/978-3-030-78111-8_10

11. Wang, X., & Gao, Q.* (2021). Development of Smartphone Based Personal Health Tracking System for Older People. In Q. Gao & J. Zhou (Eds.), Human Aspects of IT for the Aged Population. Supporting Everyday Life Activities (Vol. 12787, pp. 322–334). Springer International Publishing. https://doi.org/10.1007/978-3-030-78111-8_22

12. Wu, M., & Gao, Q.* (2021). Understanding the Acceptance of Robo-Advisors: Towards a Hierarchical Model Integrated Product Features and User Perceptions. In Q. Gao & J. Zhou (Eds.), Human Aspects of IT for the Aged Population. Technology Design and Acceptance (pp. 262–277). Springer International Publishing. https://doi.org/10.1007/978-3-030-78108-8_20

13. Yang, M., Gao, Q.*, & Liu, Q. (2021). ZhiTu: A Smartphone Photo Managing Application for the Elderly. In Q. Gao & J. Zhou (Eds.), Human Aspects of IT for the Aged Population. Supporting Everyday Life Activities (pp. 164–175). Springer International Publishing. https://doi.org/10.1007/978-3-030-78111-8_11

14. Peng, Q., Qie, N., Yuan, L., Chen, Y., & Gao, Q. (2019). Design of an Online Education Evaluation System Based on Multimodal Data of Learners. In P.-L. P. Rau (Ed.), Lecture Notes in Computer Science: Vol. 11577. Cross-Cultural Design. Culture and Society (pp. 458–468). https://doi.org/10.1007/978-3-030-22580-3_34

15. Wu, M., Wang, B., Gao, Q.*, & Rau, P.-L. P. (2019). Using Psychophysiological Techniques to Evaluate User Experience of Touchscreen Protectors. In P.-L. P. Rau (Ed.), Lecture Notes in Computer Science: Vol. 11576. Cross-Cultural Design. Methods, Tools and User Experience (pp. 323–337). https://doi.org/10.1007/978-3-030-22577-3_23

16. Yuan, Q., & Gao, Q.* (2019a). Is SERVQUAL Reliable and Valid? A Review from the Perspective of Dimensions in Different Typical Service Industries. In P.-L. P. Rau (Ed.), Lecture Notes in Computer Science: Vol. 11576. Cross-Cultural Design. Methods, Tools and User Experience (pp. 338–351). https://doi.org/10.1007/978-3-030-22577-3_24

17. Yuan, Q., & Gao, Q.* (2019b). Reliability and Validity of Measurement Scale for Perceived Service Quality in Internet Bank: A Review. In P.-L. P. Rau (Ed.), Lecture Notes in Computer Science: Vol. 11576. Cross-Cultural Design. Methods, Tools and User Experience (pp. 352–362). https://doi.org/10.1007/978-3-030-22577-3_25

18. Zhang, A., Rau, P.-L. P., Ma, Z., Gao, Q., & Dong, L. (2019). Does Heat Matter in Phone Usage? Antecedents and Consequences of Mobile Thermal Satisfaction. In P.-L. P. Rau (Ed.), Lecture Notes in Computer Science: Vol. 11577. Cross-Cultural Design. Culture and Society (pp. 421–431). https://doi.org/10.1007/978-3-030-22580-3_31

19. Ma, Z., & Gao, Q.* (2018). A Text Analysis Based Method for Obtaining Credibility Assessment of Chinese Microblog Users. In G. Meiselwitz (Ed.), Social Computing and Social Media. Technologies and Analytics (pp. 229–235). Springer International Publishing.

20. Gao, Q.*, Wu, M., & Zhu, B. (2018). The Influence of Culture on Vigilance Performance and Subjective Experience. In D. Harris (Ed.), Engineering Psychology and Cognitive Ergonomics (pp. 19–31). Springer International Publishing.

21. Ma. Y.R., Gao, Q.*, Song, F., & Wang, Y. (2017). Integrated design of system display and procedural display in advanced NPP control rooms. In Don Harris (eds.), Lecture Notes in Computer Science: Vol. 10275. Engineering Psychology and Cognitive Ergonomics (pp. 310-318).

22. Ma. Y.H., Gao, Q.*, Lian, H.T., & Wang, Q.Y. (2017). Design and Evaluation of an Abstract Auxiliary Display for Operating Procedures in Advanced NPP Control Rooms. In Don Harris (eds.), Lecture Notes in Computer Science: Vol. 10275. Engineering Psychology and Cognitive Ergonomics (pp. 319-328).

23. Chen, Y., Gao, Q.*, & Yuan, Q. (2017). DanMOOC: Enhancing content and social interaction in MOOCs with synchronized commenting. In Pei-Luen Patrick Rau (eds.), Lecture Notes in Computer Science: Vol. 10281. Cross-Cultural Design (pp. 409-520).

24. Yuan, Q., Gao, Q.*, & Chen, Y. (2017). A Preliminary Study on the Learning Assessment in Massive Open Online Courses. In Pei-Luen Patrick Rau (eds.), Lecture Notes in Computer Science: Vol. 10281. Cross-Cultural Design (pp. 592-604).

25. Li, L.S., Ma., L., Rau, P.L.P., & Gao, Q. (2017). A Pilot Study of Mining the Differences in Patterns of Customer Review Text Between US and China AppStore. In Pei-Luen Patrick Rau (eds.), Lecture Notes in Computer Science: Vol. 10281. Cross-Cultural Design (pp. 693-702).

26. Yuan, Q. & Gao, Q.* (2016). The Analysis of Online News Information Credibility Assessment on Weibo Based on Analyzing Content. In Harris D. (eds.), Lecture Notes in Computer Science: Vol. 9736. Engineering Psychology and Cognitive Ergonomics (pp. 125–135). doi: 10.1007/978-3-319-40030-3_14

27. Chalot, H., Cheng, C., Yu, C., Rau, P. L. P., & Gao, Q. (2016). Time Management Application: Insights on French and Chinese Collaboration. Proceedings of the 19th ACM Conference on Computer Supported Cooperative Work and Social Computing Companion, 241-244. doi: 10.1145/2818052.2869085

28. Chen, Y., Gao, Q.*, & Rau, P. L. P. (2015). Understanding Gratifications of Watching Danmaku Videos–Videos with Overlaid Comments. In Rau P. (eds.), Lecture Notes in Computer Science: Vol. 9180. Cross-Cultural Design Methods, Practice and Impact Cross-Cultural Design Methods, Practice and Impact (pp. 153-163). doi: 10.1007/978-3-319-20907-4_14

29. Yang, H., Peng, Q.*, Gao, Q., & Rau, P. L. P. (2015). Design of a Clothing Shopping Guide Website for Visually Impaired People. In Rau P. (eds.), Lecture Notes in Computer Science: Vol. 9180. Cross-Cultural Design Methods, Practice and Impact Cross-Cultural Design Methods, Practice and Impact (pp. 253-261). doi: 10.1007/978-3-319-20907-4_23

30. Zhu, B., Gao, Q.*, & Nohdurft, E. (2014). A Cross-Cultural Comparison on Contributors’ Motivations to Online Knowledge Sharing: Chinese vs. Germans. In Rau P. (eds.), Lecture Notes in Computer Science: Vol. 9180. Cross-Cultural Design (pp. 597–605). doi: 10.1007/978-3-319-07308-8_57 


31. Gao, Q.*, Zhu, B., Rau, P.-L. P., Vyas, S., Chen, C., & Li, H. (2013). User Experience with Chinese Handwriting Input on Touch-Screen Mobile Phones. In Rau P. (eds.), Lecture Notes in Computer Science: Vol. 8023. Cross-Cultural Design. Methods, Practice, and Case Studies (pp. 384–392).

32. Chen, Z., Gao, Q.*, Rau, & Yang, Y. Y. (2014). Cultural Difference on the Usage Pattern of Tagging System for Knowledge Sharing. In Rau P. (eds.), Lecture Notes in Computer Science: Vol. 8528. Cross-Cultural Design. Methods, Practice, and Case Studies (pp. 534-545).

33. Jiang, X., Gao, Q.*, & Li, Z.Z. (2013). Introducing human performance modeling in digital nuclear power industry. In Rau P. (eds.), Lecture Notes in Computer Science: Vol. 8024. Cross-Cultural Design. Cultural Differences in Everyday Life (pp. 27–36).

34. Wu, X. J., Gao, Q.*, Song, F., Liu, P. B., Li, Z. Z., & Dong, X. L. (2012). Evaluating FBTA-based user interface design for digital nuclear power plants. In R. Virolanen & T. Aven (Eds.), Proceedings of PSAM 11 & ESREL 2012, 8, 6204-6213.

35. Gao, Q.*, Zhang, X., Rau, P.-L. P., Maciejewski, A. A., & Siegel, H. J. (2011). Performance Visualization for Large-Scale Computing Systems: A Literature Review. In J. A. Jacko (Ed.), Lecture Notes in Computer Science: Vol. 6761. Human-Computer Interaction. Design and Development Approaches (pp. 450–460).

36. Gao, Q.*, Qu, Q., & Zhang, X. (2011). Mining Social Relationships in Micro-blogging Systems. In A. A. Ozok & P. Zaphiris (Eds.), Lecture Notes in Computer Science: Vol. 6778. Online Communities and Social Computing (pp. 110–119).

37. Gao, F. & Gao, Q.* (2011). The Effect of Time Orientation and Representation of Points of Interests on the Use of Mobile Tour Guide. In J. A. Jacko (Eds.), Lecture Notes in Computer Science: Vol. 6763. Human-Computer Interaction. Towards Mobile and Intelligent Interaction Environments (pp. 59–68).

38. Zhu, B., Gao, Q.*, & Nohdurft, E. (2014). A Cross-Cultural Comparison on Contributors’ Motivations to Online Knowledge Sharing: Chinese vs. Germans. In Rau P.L.P. (Eds.), Lecture Notes in Computer Science: Vol. 8528.Cross-Cultural Design (pp597–605).

39. Gao, Q.*, Dai, Y. S., & Fu, K. (2009). Improving Personal Tagging Consistency through Visualization of Tag Relevancy. In A. A. Ozok & P. Zaphiris (Eds.), Lecture Notes in Computer Science: Vol. 5621. Online Communities and Social Computing (pp. 326–335).


40. Dai, Y. S., Gao, Q.*, Fan, Z., & Kang, R. G. (2007). User Perceived Quality of Online Social Information Services: From the Perspective of Knowledge Management. 2007 IEEE International Conference on Industrial Engineering and Engineering Management, Singapore, pp. 482-486. doi:10.1109/IEEM.2007.4419236



41. Zhou, R. G., Sato, H., Gao, Q.*, Rau, P.L.P., Yoko, A., Fujimura, K., & Gao, F. (2007). Mobile Search: How to Present Search Results for Older Users. 2007 IEEE International Conference on Industrial Engineering and Engineering Management, Singapore, pp. 457-461. doi:10.1109/IEEM.2007.4419231

42. Gao, Q.*, Sato, H., Rau, P. L. P., & Asano, Y. (2007). Design effective navigation tools for older web users. In J.A. Jacko (Eds.), Lecture Notes in Computer Science: Vol 4550. Human-Computer Interaction: Interaction Design and Usability (pp 765–773). 


43. Gao, Q.*, Rau, P. L. P., & Salvendy, G. (2007). Provide context-aware advertisements with interactivity. In J.A. Jacko (Eds.), Lecture Notes in Computer Science: Vol 4550. Human-Computer Interaction: Interaction Design and Usability (pp 22–31). 


44. Asano, Y., Saito, H., Sato, H., Wang, L., Gao, Q., & Rau, P. L. P. (2007). Tips for Designing Mobile Phone Web Pages for the Elderly. In J.A. Jacko (Eds.), Lecture Notes in Computer Science: Vol 4550. Human-Computer Interaction: Interaction Design and Usability (pp 675–680).

45. Gao, Q.*, Zhang, W., & Rau, P.L. P. (2003). Comparing Presentation Styles of Help for Shoppers on the Web. Proceedings of the 10th International Conference on Human-Computer Interaction (HCI International ’03), Crete, Greece, pp. 1238-1242.

Book Chapters

1. Gao, Q., & Chen, Y. (2024). Social Computing. In C. Stephanidis & G. Salvendy (Eds.), Human-Computer Interaction in Various Application Domains. CRC Press. https://doi.org/10.1201/9781003490692

2. Gao, Q., & Chen, Y. (2021). Human factors in social media. In G. Salvendy and W. Karwowski (eds.), Handbook of Human Factors and Ergonomics (pp. 1143–1186). John Wiley & Sons, Ltd. https://doi.org/10.1002/9781119636113.ch45

3. Gao, Q. (2015). Culture: Management style comparison. In L. Zheng, S.M. Huang, & Z.H. Zhang (Eds.), Manufacturing Productivity in China (pp49-89). CRC Press.

4. Gao, Q., Wang, Y., Song, F., Li, Z.Z., & Dong, X.L. (2014). Measuring mental workload during emergency operation procedures. In Human Performance in Space: Advancing Astronautics Research in China (A Supplement to Science), pp. 46-48. Science.

5. Gao, Q., & Rau, P. L. (2011). Understanding online Sociability: Investigations on sociability determinants and cultural Differences in sociability perception. In B. White, I. King, & P. Tsang (Eds.), Social Media Tools and Platforms in Learning Environments (pp. 219–244). Springer.

Grants from National Research Agency

Industrial Projects

l Advanced Human Factors (2007-present): Students are introduced proven procedures, methods, and techniques for creating and evaluating user interfaces, such as user study methods, rapid prototyping, and usability testing. Hands-on work on different techniques was practiced in the form of laboratory experiments and a term project, in which groups of 4 students propose a product idea of an innovative mobile/web application based on user requirements gathering, and design and evaluate a prototype of the product. Once in the semester, an external speaker from the IT industry is invited to bring ideas of how an IT product is developed and managed in the real practice.

l User-centered Design (2021-present): This general education course for undergraduates was developed based on Advanced Human Factors, with the purpose to disseminate knowledge, methods, and tools for user-centered design approaches to students not only from the department of industrial engineering, but also from other relevant domains, e.g., design, computer science, software engineering, psychology, and etc. The course placed a strong focus on knowledge and skills to design interactive system for good human use. Various user study methodologies are introduced with professional practice and ethics; methods for designing, prototyping, and evaluating of user interfaces are taught. The course also includes a brief introduction to human cognition and its implications for information displays.

l Data Analysis in Human Factors Research (2013-present): A completely new course developed for PhD students with the aim to empower the students in analyzing the data and writing up a human factors study. The course covers the majority of data analysis methods used in a variety of human factors research. Students will also be taught how to conduct rigorous data collection and analysis procedures, and how to express the ideas clearly in an academic writing in English. All the learning from the course will culminate into an academic research paper on a topic of the students' choice.

l Human-Computer Interaction (2015-present): Co-developed this graduate introductory course for human-computer interaction. Students are provided an overview and introduction of the basic theory and methods in the field, and led to explore a number of advanced topics, including social media, AR/VR, and cross-cultural design, as well. The course is a mixture of lectures, group discussions, guided activities, and project work and presentations.

l Leadership and Communication (2014-present): This course is designed to help master of engineering management (MEM) students develop essential leadership skills that complement their technical expertise. The 3-day course covers the foundations of effective leadership, strategic communication, team collaboration, and tactic communication skills in a leadership situation.

Graduated Doctoral Students

Editorial Services

· 2022-present, Associate Editor, Human Factors and Ergonomics in Manufacturing & Service Industries

· 2023-present, Editorial Board, Scientific Reports

· 2010-present, Editorial Board, International Journal of Human-Computer Interaction

· 2013-2015, Editorial Board, Human Factors in Manufacturing and Service Industries

Conference Committee Activities

· Co-Chair, International Conference on Human Aspects of IT for the Aged Population (ITAP), 2020-present

· Program Board Member, HCI International 2023-2020

· Scientific Advisory Board Member, International Conference on Applied Human Factors & Ergonomics (AHFE), 2014-present

· Technical Program Board Member, AHFE 2010, 2012

· Member, Program Committee, Web-based Education Technologies (WebET 2014), Korea

· Member, Program Committee, International Conference on ICT, Society and Human Beings (ICT 2015), Spain

· Member, Program Committee, WebET 2015, Italy

· Member, Program Committee, ICT 2016, Portugal

Memberships and Activities in Professional Societies

· 2015-present, President, China Chapter of Human Factors & Ergonomics Society

· 2022-2026, Member of the Founding Committee of Nuclear Psychology and Training, Chinese Nuclear Society

· 2023-present, Member of Technical Committee of Managerial Ergonomics, Chinese Ergonomics Society

· 2022-2027, Visiting Research Fellow, State Key Laboratory of Nuclear Power Safety Monitoring Technology and Equipment

· 2009-2015, Secretary, China Chapter of Human Factors & Ergonomics Society