皋琴，清华大学工业工程系副教授，博导。研究方向是人因工程与人机交互，关注个体认知、社会行为和技术系统之间的相互影响，聚焦1）复杂技术系统、2）在线社交平台、3）面向消费者的交互产品设计中的关键人因和人机交互问题。学术研究特点强调现实问题和理论研究的相互驱动，通过融合行为研究的理论与方法、心理生理测量与建模，以及数据驱动的研究方法，从多个视角深入理解人在与系统和产品互动过程中的能力、需求与体验，为系统和产品的设计提供理论基础、设计导则和评价方法，并探讨和验证以人为本的创新交互设计模式。目前已发表100+学术论文，其中53篇发表在SCI/SSCI期刊上(Google Scholar Profile)。主持和参与完成了13项国家或省市资助的竞争性研究课题，20余项横向研究课题，与复杂技术系统（如中国广核集团、中国核电运行技术公司、上海核工程研究设计院）和信息技术产品（如华为、荣耀、小米、联想、爱立信、西门子）等领域的重要单位和企业展开广泛合作。

现任美国人因与工效学会（Human Factors & Ergonomics Society）中国分部主席，SCI源刊《International Journal of Human-Computer Interaction》(2016-present)和《Human factors and Ergonomics in Manufacturing and Service Industries》(2013-2015)的编委。自2009和2011年起，担任应用工效学大会（Applied Human Factors and Ergonomics, AHFE）和国际人机交互大会（Human-Computer International, HCII）两个工效学和人机交互领域重要国际会议的组委成员；自2020年开始担任HCII系列会议之一International Conference on Human Aspects of IT for the Aged Population (ITAP)的会议主席。

教育背景

2002/09 - 2006/07 清华大学 工业工程 博士

2002/09 - 2005/07 亚琛工业大学 生产工程 硕士

1998/09 - 2002/07 清华大学 机械设计与制造 学士

工作经历

2018/01–至今 清华大学工业工程系 教研系列长聘副教授

2019/02–2019/08 美国麻省理工学院AgeLab 访问学者

2013/07–2017/12 清华大学工业工程系 教研系列准聘副教授

2010/12–2013/07 清华大学工业工程系 副教授

2006/08–2010/12 清华大学工业工程系 讲师

研究兴趣

l 人机交互与信息产品设计

l 复杂数字化系统中的人因与人机交互

l 社会化计算

l 面向老年人的信息产品设计与评估

注：下选线标注本人指导学生，*标注通讯作者

期刊论文

1. Wang, X., Gao, Q.*, Huang, Y., & Yang, M. (Accepted and available online in 2025). Perceived risk in mobile payment services among chinese older people: The influence of age and experience. International Journal of Human–Computer Interaction, 1–17. https://doi.org/10.1080/10447318.2025.2478267

2. Li, X., Gao, Q.*, & Liu, Y. (Accepted and available online in 2025). Restoring vigilance in multi-task scenarios: A comparison of meditation, exposure to nature, music, and action video games. Ergonomics, 0(0), 1–23. https://doi.org/10.1080/00140139.2025.2468514

3. Karwowski, W., Salvendy, G., Endsley, M., Rouse, W., Salmon, P., Stanney, K., Thatcher, A., Andre, T., Yang, J., Ayaz, H., Cakir, A., Duffy, V., Drury, C., Gao, Q., Guo, Y., Hancock, P., Marras, W. S., Rau, P., Sawyer, B., & Stanton, N. (Accepted and available online in 2025). Grand challenges for human factors and ergonomics. Theoretical Issues in Ergonomics Science. https://www.tandfonline.com/doi/abs/10.1080/1463922X.2024.2431336

4. Zhou, J., Salvendy, G., Boot, W. R., Charness, N., Czaja, S., Gao, Q., Holzinger, A., Ntoa, S., Rau, P.-L. P., Rogers, W. A., Stephanidis, C., Wahl, H.-W., & Ziefle, M. (Accepted and available online in 2025). Grand challenges of smart technology for older adults. International Journal of Human–Computer Interaction, 1–43. https://doi.org/10.1080/10447318.2025.2457003

5. Stephanidis, C., Salvendy, G., Antona, M., Duffy, V. G., Gao, Q., Karwowski, W., Konomi, S., Nah, F., Ntoa, S., Rau, P.-L. P., Siau, K., & Zhou, J. (Accepted and available online in 2025). Seven HCI Grand Challenges Revisited: Five-Year Progress. International Journal of Human–Computer Interaction. https://doi.org/10.1080/10447318.2025.2450411

6. Ma, Z.Y., Gao, Q.*, & Yang, M. (Accepted in 2024). Making Sense of Health Data of Wearables: Designing Information Displays for Older Wearable Users. Universal Access in the Information Society. https://doi.org/10.1007/s10209-024-01159-2

7. Ma, Z.Y., Gao, Q.*, Zhou, X.C., Zhou, M., & Ma, D. (Accepted in 2024). Comfort of wrist-worn devices: Development of an assessment tool and measurement of comfort-discomfort pressure for older and younger users. International Journal of Human–Computer Interaction. https://doi.org/10.1080/10447318.2024.2411279

8. Yang, M., Gao, Q.*, & Wang, X. (Accepted and online available, 2024). A comprehensive learnability framework for mobile application design for older adults. Universal Access in the Information Society. https://doi.org/10.1007/s10209-024-01147-6

9. Liu, Y., & Gao, Q.*, (Accepted and online available, 2024). Effects of secondary task eccentricity and visual salience on attention allocation in multitasking across screens. International Journal of Human–Computer Studies. https://doi.org/10.1016/j.ijhcs.2024.103363

10. Liu, Y. & Gao, Q.* (Accepted and online available, 2024). Navigate through massive and mixed online reviews: The role of central and peripheral cues in consumers. International Journal of Human-Computer Interaction. https://doi.org/10.1080/10447318.2024.2336701

11. Yuan, Q. & Gao, Q.* (2024). Being There, And Being Together: Avatar Appearance and Peer Interaction in VR Classrooms for Video-Based Learning. International Journal of Human-Computer Interaction, 40(13), 3313–3333. https://doi.org/10.1080/10447318.2023.2189818

12. Ma, Zhaoyi, Gao, Q.*, Tian, Y., Chen, Y., & Yuan, Q. (2024). Effectiveness of Cooperative and Competitive Gamification in Mobile Fitness Applications among Occasional Exercisers. Behaviour & Information Technology, 43(11), 2401–2423. https://doi.org/10.1080/0144929X.2023.2246593

13. Wu, M., Gao, Q.*, & Liu, Y. (2023). Exploring the Effects of Interruptions in Different Phases of Complex Decision-Making Tasks. Human Factors, 65(3), 450-481. https://doi.org/10.1177/00187208211018882

14. Ma, Z.Y., Gao, Q.*, & Chen, Y. (2023) Post-purchase trust in e-Commerce: A theoretical framework and a text mining-based assessment method. International Journal of Human-Computer Interaction, 39(8), 1643-1661. https://doi.org/10.1080/10447318.2022.2065046

15. Chen, Y., & Gao, Q.* (2023). Visualizing timeline-anchored comments enhanced social presence and information searching in video-based learning. Computer Applications in Engineering Education, 31(5), 1306-1320. https://doi.org/10.1002/cae.22641.

16. Chen, Y., & Gao, Q.* (2023). Effects of Social Media Self-Efficacy on Informational Use, Loneliness, and Self-Esteem of Older Adults. International Journal of Human–Computer Interaction, 39(5), 1121–1133. https://doi.org/10.1080/10447318.2022.2062855

17. Liu, Y., Gao, Q.*, & Wu, M. (2023). Domain- and task-analytic workload (DTAW) method: A methodology for predicting mental workload during severe accidents in nuclear power plants. Ergonomics, 66(2), 261–290. https://doi.org/10.1080/00140139.2022.2079727

18. Ma, Z., Gao, Q.*, & Yang, M. (2023). Adoption of Wearable Devices by Older People: Changes in Use Behaviors and User Experiences. International Journal of Human–Computer Interaction, 39(5), 964–987. https://doi.org/10.1080/10447318.2022.2083573

19. Zhang, J., Wang, D., Gao, Q., & Li, Z. (2023). Coordination-behavior patterns of control crews in digital nuclear power plants during emergencies from a network perspective: An exploratory study. Human Factors and Ergonomics in Manufacturing & Service Industries, 33(3), 215-228. https://doi.org/10.1002/hfm.20978

20. Chen, Y., Gao, Q.*, & Gao, G. (2022). Timeline-Anchored Comments in Video-Based Learning: The Impact of Visual Layout and Content Depth. International Journal of Human–Computer Interaction, 38(9), 868–883. https://doi.org/10.1080/10447318.2021.1976505

21. Liu, Y., Gao, Q.*, & Rau, P.-L. P. (2022). Chinese passengers’ security perceptions of ride-hailing services: An integrated approach combining general and situational perspectives. Travel Behaviour and Society, 26, 250–269. https://doi.org/10.1016/j.tbs.2021.10.009

22. Jia, L., Gao, Q.*, Liu, Z.P., Tan, H.B., & Zhou, L.W. (2020). Multidisciplinary Fault Diagnosis of Complex Engineering Systems: A Case Study of Nuclear Power Plants. International Journal of Industrial Ergonomics, 80(2020), 103060. https://doi.org/10.1016/j.ergon.2020.103060

23. Wang, D., Gao, Q.*, Tan, H., Liu, Z., Zhou, L., Jia, L., & Li, Z. (2020). Coordination breakdowns in nuclear power plant control rooms: Cause identification and behaviour-sequence analysis. Ergonomics, 63(6), 660-681. https://doi.org/10.1080/00140139.2020.1755060

24. Wang, B., Wu, M., Rau, P.-L. P., & Gao, Q. (2020). Influence of Native Video Advertisement Duration and Key Elements on Advertising Effectiveness in Mobile Feeds. Mobile Information Systems, 2020, 1–12. https://doi.org/10.1155/2020/8836195

25. Wu, M., & Gao, Q.* (2020). Using live video streaming in online tutoring: Exploring factors affecting social interaction. International Journal of Human–Computer Interaction, 36(10), 964–977. https://doi.org/10.1080/10447318.2019.1706288

26. Chen, Y., Gao, Q.*, Yuan, Q., & Tang, Y. L. (2020). Discovering MOOC learner motivation and its moderating role. Behaviour & Information Technology, 39(12), 1257–1275. https://doi.org/10.1080/0144929X.2019.1661520

27. Chen, Y., Gao, Q.*, Yuan, Q., & Tang, Y. L. (2019). Facilitating students' interaction in MOOCs through timeline-anchored discussion. International Journal of Human-Computer Interaction, 147(2), 1781-1799. https://doi: 10.1080/10447318.2019.1574056

28. Chen, Y., Gao, Q.*, Lv, Q.L., Qian, N., & Ma, L. (2018), Comparing measurements for emotion evoked by oral care products. International Journal of Industrial Ergonomics, 66, 119-129. https://doi.org/10.1016/j.ergon.2018.02.013

29. Wang, D.X., Gao, Q.*, Song, F., Li, Z.Z., & Ma, L. (2017). Developing a taxonomy of coordination behaviours in nuclear power control rooms during emergencies. Ergonomics, 60(12), 1634-1652. https://doi.org/10.1080/00140139.2017.1329941

30. Chen, Y., Gao, Q.^*, Song, F., Li, Z.Z., & Wang, Y.F. (2017). Procedure and information displays in advanced nuclear control rooms: experimental evaluation of an integrated design. Ergonomics, 60(8), 1158-1172. https://doi.org/10.1080/00140139.2017.1288929

31. Chen, Y., Gao, Q.^*, & Rau, P.L. (2017). Watching a movie alone yet together: Understanding reasons for watching Danmaku videos. International Journal of Human-Computer Interaction, 33(9), 731-743. https://doi.org/10.1080/10447318.2017.1282187

32. Gao, Q., Wang, D.X.^*, Rückert, M., & Jiang, X. (2017). Violation causes from the perspectives of managers and workers in Chinese railway systems: An exploratory study. Safety Science, 94 (2017), 41–51. https://doi.org/10.1016/j.ssci.2017.01.001

33. Gao, Q.^*, & Feng, C. Y. (2016). Branding with social media: User gratifications, usage patterns, and brand message content strategies. Computers in Human Behavior, 63, 868–890. https://doi.org/10.1016/j.chb.2016.06.022

34. Gao, Q.^* & Chen, X. (2016). The influence of the shared-display configuration on group decision making. International Journal of Industrial Engineering, 51, 59-67. https://doi.org/10.1016/j.ergon.2014.10.007

35. Gao, Q.^* & Sun, Q. Q. (2015). Examining the usability of touch screen gestures for older and younger adults. Human Factors, 57(5):835-63. https://doi.org/10.1177/001872081558129

36. Gao, Q.^*, Wang, D. X., & Gao, F. (2015). Impact of knowledge representations on problem-oriented learning in online environments. International Journal of Human-Computer Interaction, 31 (2), 922-938. https://doi.org/10.1080/10447318.2015.1072788

37. Gao, Q.^*, Tian, Y. & Tu, M. Y. (2015). Exploring factors influencing user's perceived credibility of health and safety information on Weibo. Computers in Human Behavior, 45, 21-31. https://doi.org/10.1016/j.chb.2014.11.071

38. Gao, Q.^*, Yu, W.Z., Jiang, X., Song, F., Pan, J.J., & Li, Z.Z. (2015). An integrated computer-based procedure for teamwork in digital nuclear power plants. Ergonomics. 58(8), 1303-1313. https://doi.org/10.1080/00140139.2015.1008055

39. Ding, X. S., Li, Z.Z., Dong, X.L., Gao, Q., Song, F., & Wang, Q.Y. (2015). Effects of Information Organization and Presentation on Human Performance in Simulated Main Control Room Procedure Tasks. Human Factors and Ergonomics in Manufacturing & Service Industries, available online July 2014, 25(6), 713-723. https://doi.org/10.1002/hfm.20586

40. Gao, Q.^*, Ebert, D., Chen, X., & Ding, Y. (2015). Design of a mobile social community platform for older chinese people in urban areas. Human Factors and Ergonomics in Manufacturing & Service Industries. 25 (1), 66-89. https://doi.org/10.1002/hfm.20523

41. Rau, P. L. P., Huang, E., Mao, M., Gao, Q., Feng, C. Y., & Zhang, Y. B. (2015). Exploring interactive style and user experience design for social web of things of Chinese users: A case study in Beijing, International Journal of Human-Computer Studies, 80, 24-35. https://doi.org/10.1016/j.ijhcs.2015.02.007

42. Gao, Q.^*, Sun, C., & Yang, C.Y. (2014). The influence of network structural properties on information dissemination power in microblogging systems. International Journal of Human-Computer Interaction, 30(5), 394-407. https://doi.org/10.1080/10447318.2013.873279

43. Gao, Q.^*, Wang, Y., Song, F., Li, Z.Z., & Dong, X.L. (2013) Mental workload measurement for emergency operating procedures in digital nuclear power plants. Ergonomics, 56(7): 1070–1085. https://doi.org/10.1080/00140139.2013.790483

44. Li, H., Rau, P.-L. P., Fujimura, K., Gao, Q., & Wang, L. (2012). Designing effective web forms for older web users. Educational Gerontology, 38(4), 271–281. https://doi.org/10.1080/03601277.2010.544578

45. Gao, Q.^* (2011). An empirical study of tagging for personal information organization: Performance, workload, memory, and consistency. International Journal of Human-Computer Interaction, 27, 821–863. https://doi.org/10.1080/10447318.2011.555309

46. Gao, Q.^*, Dai, Y. S., Fan, Z., & Kang, R. G. (2010). Understanding factors affecting perceived sociability of social software. s, 26(2010), 1846–1861. https://doi.org/10.1016/j.chb.2010.07.022

47. Gao, Q.^*, Rau, P.-L. P., & Salvendy, G. (2010). Measuring perceived interactivity of mobile advertisements. Behaviour & Information Technology, 29 (1), 35–44. https://doi.org/10.1080/01449290802666770

48. Gao, Q.^*, Rau, P. L. P., & Salvendy, G. (2009). Perception of interactivity: Affects of four key variables in mobile advertising. International Journal of Human-Computer Interaction, 25 (6), 479–505. https://doi.org/10.1080/10447310902963936

49. Wang, L., Sato, H., Rau, P.-L. P., Fujimura, K., Gao, Q., & Asano, Y. (2009). Chinese text spacing on mobile phones for senior citizens. Educational Gerontology, 35(1), 77 - 90. https://doi.org/10.1080/03601270802491122

50. Rau, P. L. P.*, Gao, Q., and Wu, L. M. (2008). Using mobile communication technology in high school education: Motivation, pressure, and learning performance. Computers & Education, 55(1) 1–22. https://doi.org/10.1016/j.compedu.2006.03.008

51. Rau, P.-L. P., Gao, Q.^*, & Ding, Y. (2008). Relationship between the level of intimacy and lurking in online social network services. Computers in Human Behavior, 24(6), 2757–2770. https://doi.org/10.1016/j.chb.2008.04.001

52. Rau, P.L. P.*, Gao, Q., & Liang, S.F. M. (2008). Good computing systems for everyone – how on earth? Cultural aspects, Behaviour and Information Technology, 27(4), 287–292. https://doi.org/10.1080/01449290701761250

53. Rau, P. L. P.*, Gao, Q., & Liu, J. (2007). The effect of rich web portal design and floating animations on visual search. International Journal of Human Computer Interaction, 22(3), 195–216. https://doi.org/10.1080/10447310709336962

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会议论文

1. Li, X., Gao, Q., & Rau, P.-L. P. (2024). Development of an AI Literacy Scale Using Multiple-Choice Questions. n: Shuichi Fukuda (eds) Affective and Pleasurable Design. AHFE (2024) International Conference, vol 123, 120–130. https://doi.org/10.54941/ahfe1004683

2. Ma, Z., & Gao, Q. (2024). Exploring Reasons for Short Videos Engagement Behaviors of Senior Users. In Q. Gao & J. Zhou (Eds.), Human Aspects of IT for the Aged Population (pp. 362–373). Springer Nature Switzerland. https://doi.org/10.1007/978-3-031-61543-6_25

3. Tang, H., & Gao, Q. (2024a). Enhancement Methods of Sustained Attention in Complex Systems: A Review. In P.-L. P. Rau (Ed.), Cross-Cultural Design (pp. 251–269). Springer Nature Switzerland. https://doi.org/10.1007/978-3-031-60901-5_18

4. Tang, H., & Gao, Q. (2024b). Factors Influencing Chinese College Students’ Simultaneous Smartphone Use in the Classroom. In: Tareq Ahram and Christianne Falcão (eds) Usability and User Experience. AHFE (2024) International Conference, vol 156, 402–411. https://doi.org/10.54941/ahfe1005451

5. Wang, X., Jiang, Z., & Gao, Q. (2024). Review and appraisal of approaches to assess comfort of wearable devices. In: Shuichi Fukuda (eds) Affective and Pleasurable Design. AHFE (2024) International Conference, vol 123, 131–141. https://doi.org/10.54941/ahfe1004684

6. Yang, M., Li, Y., Gao, Q., & Rau, P.-L. P. (2024). Chinese College Students’ Use of Self-regulated Learning Strategies in Online General Education Courses. In: Salman Nazir and Lauren Reinerman-Jones (eds) Training, Education, and Learning Sciences. AHFE (2024) International Conference, vol 155, 46–54. https://doi.org/10.54941/ahfe1005389

7. Chen, Y., Wu, M., & Gao, Q.* (2022). Online Communication for Team Creativity in Tech Companies: Barriers and Tool Design. In P.-L. P. Rau (Ed.), Cross-Cultural Design. Applications in Business, Communication, Health, Well-being, and Inclusiveness (pp. 13–28). Springer International Publishing. https://doi.org/10.1007/978-3-031-06050-2_2

8. Chen, Y., & Gao, Q.* (2021). How Do Older Adults Learn Informally via Social Media? A Pilot Study of Chinese Urban Older Adults. In Q. Gao & J. Zhou (Eds.), Human Aspects of IT for the Aged Population. Technology Design and Acceptance (pp. 379–392). Springer International Publishing. https://doi.org/10.1007/978-3-030-78108-8_28

9. Liu, Y., Gao, Q.*, & Ma, L. (2021). Taking Micro-breaks at Work: Effects of Watching Funny Short-Form Videos on Subjective Experience, Physiological Stress, and Task Performance. In P.-L. P. Rau (Ed.), Cross-Cultural Design. Applications in Arts, Learning, Well-being, and Social Development (pp. 183–200). Springer International Publishing. https://doi.org/10.1007/978-3-030-77077-8_15

10. Tang, H., & Gao, Q.* (2021). A Brief Study on Excessive Online Game Playing Among Older Adults. In Q. Gao & J. Zhou (Eds.), Human Aspects of IT for the Aged Population. Supporting Everyday Life Activities (Vol. 12787, pp. 153–163). Springer International Publishing. https://doi.org/10.1007/978-3-030-78111-8_10

11. Wang, X., & Gao, Q.* (2021). Development of Smartphone Based Personal Health Tracking System for Older People. In Q. Gao & J. Zhou (Eds.), Human Aspects of IT for the Aged Population. Supporting Everyday Life Activities (Vol. 12787, pp. 322–334). Springer International Publishing. https://doi.org/10.1007/978-3-030-78111-8_22

12. Wu, M., & Gao, Q.* (2021). Understanding the Acceptance of Robo-Advisors: Towards a Hierarchical Model Integrated Product Features and User Perceptions. In Q. Gao & J. Zhou (Eds.), Human Aspects of IT for the Aged Population. Technology Design and Acceptance (pp. 262–277). Springer International Publishing. https://doi.org/10.1007/978-3-030-78108-8_20

13. Yang, M., Gao, Q.*, & Liu, Q. (2021). ZhiTu: A Smartphone Photo Managing Application for the Elderly. In Q. Gao & J. Zhou (Eds.), Human Aspects of IT for the Aged Population. Supporting Everyday Life Activities (pp. 164–175). Springer International Publishing. https://doi.org/10.1007/978-3-030-78111-8_11

14. Peng, Q., Qie, N., Yuan, L., Chen, Y., & Gao, Q. (2019). Design of an Online Education Evaluation System Based on Multimodal Data of Learners. In P.-L. P. Rau (Ed.), Lecture Notes in Computer Science: Vol. 11577. Cross-Cultural Design. Culture and Society (pp. 458–468). https://doi.org/10.1007/978-3-030-22580-3_34

15. Wu, M., Wang, B., Gao, Q.*, & Rau, P.-L. P. (2019). Using Psychophysiological Techniques to Evaluate User Experience of Touchscreen Protectors. In P.-L. P. Rau (Ed.), Lecture Notes in Computer Science: Vol. 11576. Cross-Cultural Design. Methods, Tools and User Experience (pp. 323–337). https://doi.org/10.1007/978-3-030-22577-3_23

16. Yuan, Q., & Gao, Q.* (2019a). Is SERVQUAL Reliable and Valid? A Review from the Perspective of Dimensions in Different Typical Service Industries. In P.-L. P. Rau (Ed.), Lecture Notes in Computer Science: Vol. 11576. Cross-Cultural Design. Methods, Tools and User Experience (pp. 338–351). https://doi.org/10.1007/978-3-030-22577-3_24

17. Yuan, Q., & Gao, Q.* (2019b). Reliability and Validity of Measurement Scale for Perceived Service Quality in Internet Bank: A Review. In P.-L. P. Rau (Ed.), Lecture Notes in Computer Science: Vol. 11576. Cross-Cultural Design. Methods, Tools and User Experience (pp. 352–362). https://doi.org/10.1007/978-3-030-22577-3_25

18. Zhang, A., Rau, P.-L. P., Ma, Z., Gao, Q., & Dong, L. (2019). Does Heat Matter in Phone Usage? Antecedents and Consequences of Mobile Thermal Satisfaction. In P.-L. P. Rau (Ed.), Lecture Notes in Computer Science: Vol. 11577. Cross-Cultural Design. Culture and Society (pp. 421–431). https://doi.org/10.1007/978-3-030-22580-3_31

19. Ma, Z., & Gao, Q.* (2018). A Text Analysis Based Method for Obtaining Credibility Assessment of Chinese Microblog Users. In G. Meiselwitz (Ed.), Social Computing and Social Media. Technologies and Analytics (pp. 229–235). Springer International Publishing.

20. Gao, Q.*, Wu, M., & Zhu, B. (2018). The Influence of Culture on Vigilance Performance and Subjective Experience. In D. Harris (Ed.), Engineering Psychology and Cognitive Ergonomics (pp. 19–31). Springer International Publishing.

21. Ma. Y.R., Gao, Q.*, Song, F., & Wang, Y. (2017). Integrated design of system display and procedural display in advanced NPP control rooms. In Don Harris (eds.), Lecture Notes in Computer Science: Vol. 10275. Engineering Psychology and Cognitive Ergonomics (pp. 310-318).

22. Ma. Y.H., Gao, Q.*, Lian, H.T., & Wang, Q.Y. (2017). Design and Evaluation of an Abstract Auxiliary Display for Operating Procedures in Advanced NPP Control Rooms. In Don Harris (eds.), Lecture Notes in Computer Science: Vol. 10275. Engineering Psychology and Cognitive Ergonomics (pp. 319-328).

23. Chen, Y., Gao, Q.*, & Yuan, Q. (2017). DanMOOC: Enhancing content and social interaction in MOOCs with synchronized commenting. In Pei-Luen Patrick Rau (eds.), Lecture Notes in Computer Science: Vol. 10281. Cross-Cultural Design (pp. 409-520).

24. Yuan, Q., Gao, Q.*, & Chen, Y. (2017). A Preliminary Study on the Learning Assessment in Massive Open Online Courses. In Pei-Luen Patrick Rau (eds.), Lecture Notes in Computer Science: Vol. 10281. Cross-Cultural Design (pp. 592-604).

25. Li, L.S., Ma., L., Rau, P.L.P., & Gao, Q. (2017). A Pilot Study of Mining the Differences in Patterns of Customer Review Text Between US and China AppStore. In Pei-Luen Patrick Rau (eds.), Lecture Notes in Computer Science: Vol. 10281. Cross-Cultural Design (pp. 693-702).

26. Yuan, Q. & Gao, Q.* (2016). The Analysis of Online News Information Credibility Assessment on Weibo Based on Analyzing Content. In Harris D. (eds.), Lecture Notes in Computer Science: Vol. 9736. Engineering Psychology and Cognitive Ergonomics (pp. 125–135). doi: 10.1007/978-3-319-40030-3_14

27. Chalot, H., Cheng, C., Yu, C., Rau, P. L. P., & Gao, Q. (2016). Time Management Application: Insights on French and Chinese Collaboration. Proceedings of the 19th ACM Conference on Computer Supported Cooperative Work and Social Computing Companion, 241-244. doi: 10.1145/2818052.2869085

28. Chen, Y., Gao, Q.*, & Rau, P. L. P. (2015). Understanding Gratifications of Watching Danmaku Videos–Videos with Overlaid Comments. In Rau P. (eds.), Lecture Notes in Computer Science: Vol. 9180. Cross-Cultural Design Methods, Practice and Impact Cross-Cultural Design Methods, Practice and Impact (pp. 153-163). doi: 10.1007/978-3-319-20907-4_14

29. Yang, H., Peng, Q.*, Gao, Q., & Rau, P. L. P. (2015). Design of a Clothing Shopping Guide Website for Visually Impaired People. In Rau P. (eds.), Lecture Notes in Computer Science: Vol. 9180. Cross-Cultural Design Methods, Practice and Impact Cross-Cultural Design Methods, Practice and Impact (pp. 253-261). doi: 10.1007/978-3-319-20907-4_23

30. Zhu, B., Gao, Q.*, & Nohdurft, E. (2014). A Cross-Cultural Comparison on Contributors’ Motivations to Online Knowledge Sharing: Chinese vs. Germans. In Rau P. (eds.), Lecture Notes in Computer Science: Vol. 9180. Cross-Cultural Design (pp. 597–605). doi: 10.1007/978-3-319-07308-8_57 


31. Gao, Q.*, Zhu, B., Rau, P.-L. P., Vyas, S., Chen, C., & Li, H. (2013). User Experience with Chinese Handwriting Input on Touch-Screen Mobile Phones. In Rau P. (eds.), Lecture Notes in Computer Science: Vol. 8023. Cross-Cultural Design. Methods, Practice, and Case Studies (pp. 384–392).

32. Chen, Z., Gao, Q.*, Rau, & Yang, Y. Y. (2014). Cultural Difference on the Usage Pattern of Tagging System for Knowledge Sharing. In Rau P. (eds.), Lecture Notes in Computer Science: Vol. 8528. Cross-Cultural Design. Methods, Practice, and Case Studies (pp. 534-545).

33. Jiang, X., Gao, Q.*, & Li, Z.Z. (2013). Introducing human performance modeling in digital nuclear power industry. In Rau P. (eds.), Lecture Notes in Computer Science: Vol. 8024. Cross-Cultural Design. Cultural Differences in Everyday Life (pp. 27–36).

34. Wu, X. J., Gao, Q.*, Song, F., Liu, P. B., Li, Z. Z., & Dong, X. L. (2012). Evaluating FBTA-based user interface design for digital nuclear power plants. In R. Virolanen & T. Aven (Eds.), Proceedings of PSAM 11 & ESREL 2012, 8, 6204-6213.

35. Gao, Q.*, Zhang, X., Rau, P.-L. P., Maciejewski, A. A., & Siegel, H. J. (2011). Performance Visualization for Large-Scale Computing Systems: A Literature Review. In J. A. Jacko (Ed.), Lecture Notes in Computer Science: Vol. 6761. Human-Computer Interaction. Design and Development Approaches (pp. 450–460).

36. Gao, Q.*, Qu, Q., & Zhang, X. (2011). Mining Social Relationships in Micro-blogging Systems. In A. A. Ozok & P. Zaphiris (Eds.), Lecture Notes in Computer Science: Vol. 6778. Online Communities and Social Computing (pp. 110–119).

37. Gao, F. & Gao, Q.* (2011). The Effect of Time Orientation and Representation of Points of Interests on the Use of Mobile Tour Guide. In J. A. Jacko (Eds.), Lecture Notes in Computer Science: Vol. 6763. Human-Computer Interaction. Towards Mobile and Intelligent Interaction Environments (pp. 59–68).

38. Zhu, B., Gao, Q.*, & Nohdurft, E. (2014). A Cross-Cultural Comparison on Contributors’ Motivations to Online Knowledge Sharing: Chinese vs. Germans. In Rau P.L.P. (Eds.), Lecture Notes in Computer Science: Vol. 8528.Cross-Cultural Design (pp597–605).

39. Gao, Q.*, Dai, Y. S., & Fu, K. (2009). Improving Personal Tagging Consistency through Visualization of Tag Relevancy. In A. A. Ozok & P. Zaphiris (Eds.), Lecture Notes in Computer Science: Vol. 5621. Online Communities and Social Computing (pp. 326–335).


40. Dai, Y. S., Gao, Q.*, Fan, Z., & Kang, R. G. (2007). User Perceived Quality of Online Social Information Services: From the Perspective of Knowledge Management. 2007 IEEE International Conference on Industrial Engineering and Engineering Management, Singapore, pp. 482-486. doi:10.1109/IEEM.2007.4419236



41. Zhou, R. G., Sato, H., Gao, Q.*, Rau, P.L.P., Yoko, A., Fujimura, K., & Gao, F. (2007). Mobile Search: How to Present Search Results for Older Users. 2007 IEEE International Conference on Industrial Engineering and Engineering Management, Singapore, pp. 457-461. doi:10.1109/IEEM.2007.4419231

42. Gao, Q.*, Sato, H., Rau, P. L. P., & Asano, Y. (2007). Design effective navigation tools for older web users. In J.A. Jacko (Eds.), Lecture Notes in Computer Science: Vol 4550. Human-Computer Interaction: Interaction Design and Usability (pp 765–773). 


43. Gao, Q.*, Rau, P. L. P., & Salvendy, G. (2007). Provide context-aware advertisements with interactivity. In J.A. Jacko (Eds.), Lecture Notes in Computer Science: Vol 4550. Human-Computer Interaction: Interaction Design and Usability (pp 22–31). 


44. Asano, Y., Saito, H., Sato, H., Wang, L., Gao, Q., & Rau, P. L. P. (2007). Tips for Designing Mobile Phone Web Pages for the Elderly. In J.A. Jacko (Eds.), Lecture Notes in Computer Science: Vol 4550. Human-Computer Interaction: Interaction Design and Usability (pp 675–680).

45. Gao, Q.*, Zhang, W., & Rau, P.L. P. (2003). Comparing Presentation Styles of Help for Shoppers on the Web. Proceedings of the 10th International Conference on Human-Computer Interaction (HCI International ’03), Crete, Greece, pp. 1238-1242.

专著章节

1. Gao, Q., & Chen, Y. (2024). Social Computing. In C. Stephanidis & G. Salvendy (Eds.), Human-Computer Interaction in Various Application Domains. CRC Press. https://doi.org/10.1201/9781003490692

2. Gao, Q., & Chen, Y. (2021). Human factors in social media. In G. Salvendy and W. Karwowski (eds.), Handbook of Human Factors and Ergonomics (pp. 1143–1186). John Wiley & Sons, Ltd. https://doi.org/10.1002/9781119636113.ch45

3. Gao, Q. (2015). Culture: Management style comparison. In L. Zheng, S.M. Huang, & Z.H. Zhang (Eds.), Manufacturing Productivity in China (pp49-89). CRC Press.

4. Gao, Q., Wang, Y., Song, F., Li, Z.Z., & Dong, X.L. (2014). Measuring mental workload during emergency operation procedures. In Human Performance in Space: Advancing Astronautics Research in China (A Supplement to Science), pp. 46-48. Science.

5. Gao, Q., & Rau, P. L. (2011). Understanding online Sociability: Investigations on sociability determinants and cultural Differences in sociability perception. In B. White, I. King, & P. Tsang (Eds.), Social Media Tools and Platforms in Learning Environments (pp. 219–244). Springer.

课程教学

l “现代人因工程”（ 2007-今，本科生专业限选课，3学分）：“现代人因工程”是工业工程专业本科生的专业限选课，主要面向工业工程专业三年级本科生开设。此课程衔接在“人因工程”之后，目标是让本科生对人因工程学科中的重要研究领域有完整的了解。”人因工程”介绍人的生理和心理属性，及其对作业流程、工作地布局、系统信息显示和控制设计等系统元素的影响。“现代人因工程”则以认知工效和人机交互为核心，教学目标是让学生了解人的认知能力特点与局限性及其对人机交互的影响，掌握从人的需求和特性出发设计和评估交互系统的流程、方法和工具，为后续人因和人机交互设计方向进一步的科研深造或职业发展打好基础。

l “以用户为中心的交互设计”（2021-今，本科通识选修课，2学分）：本课程是在“现代人因工程”课程基础上开设面向全校本科生的通识选修课，内容是以用户为中心设计的流程、方法和工具，穿插对于人的认知特性和相关设计原则的介绍，由本人承担全部32学时课程讲授。相比于“现代人因工程”，本课程更强调设计实践和跨学科团队协作。课程吸引了建筑、美院、汽车、社科、管院、计算机、软件学院等多个方向的学生。课程项目中完成的交互设计作品多次被同学们在课堂外进一步发展和展示，其中本科生王思绮（美术学院）、王雅淇（建筑学院）的《“手口同心”听障辅助APP设计》获得2022年北京市 “大学生创新创业训练计划”立项支持，马云翔（建筑学院）和张玉莹（建筑学院）的设计项目《猫狗部落》在清华大学2023年“软件创新创意大赛”获得第一名。

l “人因学研究数据分析”（ 2013-今，研究生专业基础课，2学分）：本门课程的定位是面向已经有一定统计知识基础的研究生，重点培养的是在实际科研工作中通过数据分析回答研究问题的能力。目的是让学生 1）了解人因类实证研究流程和方法，及数据从收集到整理、分析、形成结论并展示的完整流程；2) 系统全面地掌握人因学研究中用到的数据统计分析方法及其在实际研究中的应用。具体方法包括探索性分析、分组比较分析、多元回归、因素分析、分类数据分析、混合线性模型等。3) 了解数据结果解释和展示的学术规范和原则，包括结果图表的设计和英文论文撰写。

l “人机交互” (2015-今，研究生专业限选课，2学分)：此课程是面向工业工程研究生的专业限选课。其定位是人机交互方向研究的入门课程，目标是让学生掌握人机交互领域的核心概念和理论，培养学生完成人机交互方向研究的能力，在广度上了解人机交互领域当前的重要研究方向和议题（如人工智能、在线社交、虚拟现实／扩展现实、人-机器人等）。课程开展形式混合了课堂讲授、小组讨论、实践活动、以及项目研讨和报告。

l “领导与沟通”（2012-今，工程管理硕士专业基础课，2学分）：此课程是面向清华大学工程管理硕士的专业基础课，旨在帮助学生理解并掌握现代领导力理论和实践，课程将探讨领导者在不同情境下的角色与责任，并深入研究沟通在领导力中的核心作用。课程内容包括权力与影响力概念、领导者的角色与个体差异影响、领导行为与风格、团队发展与领导、冲突管理与谈判、激励与反馈、沟通基础等。除课堂教授外，还通过案例分析、个人经验分享和小组讨论等多种方法，学习如何在实际情境中应用领导策略和沟通技巧。

毕业博士生

教学相关奖励

· 2023: 指导本科生马云翔等人的设计项目在清华大学“软件创新创意大赛”获得第一名

· 2022: 指导本科生王思绮（美术学院）、王雅淇（建筑学院）的《“手口同心”听障辅助APP设计》获得北京市“大学生创新创业训练计划”立项支持

· 2010、2011、2013-2015：清华大学挑战杯优秀指导教师

期刊服务

· 2022-present, Associate Editor, Human Factors and Ergonomics in Manufacturing & Service Industries

· 2023-present, Editorial Board, Scientific Reports

· 2010-present, Editorial Board, International Journal of Human-Computer Interaction

· 2013-2015, Editorial Board, Human Factors in Manufacturing and Service Industries

国际会议组织

l 会议主席 (Program Chair)，International Conference on Human Aspects of IT for the Aged Population (ITAP，HCII系列会议)（2020-今）

l 会议组委 (Program Board Member)，国际人机交互大会Human-Computer Interaction International (HCII)（2013-2020）

l 科学委员会委员，应用人因与工效学大会International Conference on Applied Human Factors and Ergonomics (AHFE)（2009-今）

l 会议组委，Web-based Education Technologies（2014， 2015）

l 会议组委，Web-based Education Technologies International Conference on ICT, Society and Human Beings (ICT)（2015， 2016）

学会组织服务

· Human Factors & Ergonomics Society中国分部主席（2015-今）

· 中国核学会核心理研究与培训分会常务理事（2022-2026）

· 核电安全监控技术与装备国家重点实验室客座研究员（2022-2027）

· 中国人类工效学会管理工效学专业委员会（2023-今）