报告人：Professor Pamela J. Hinds, Associate Professor, Co-Director, Center for Work, Technology & Organization, Stanford University  
 
报告题目：Situated Knowing Who: Why Site Visits Matter in Global Work  
 
时间：11月6日（星期四）下午2: 30  
 
地点：工业工程系会议室，舜德楼北510  
 
参加人员：欢迎感兴趣的教师和学生准时参加  
 
报告摘要：  
In this talk, I will describe the Center for Work, Technology and Organization at Stanford University, including the mission of the Center, the impetus for creating it, and some example projects.  I will then describe in more detail a research project exploring the role of site visits in globally distributed work teams.  Distributed work is often characterized by long periods of time working apart, punctuated by face-to-face meetings and site visits.  Little research, however, has explored the interplay between distant work and these collocated intervals.  In an ethnographic study of 143 members of 9 software development teams, we explore the interplay between site visits and distant work and its effects on interpersonal dynamics and the coordination of work.  Our findings suggest that site visits promote situated knowing who – knowledge about distant colleagues that is situated in context and intertwined with practice.  During site visits, people observed and interacted with their distant colleagues in these colleagues’ context, thus gaining a deeper understanding of their behavior within the social and physical context in which they were situated.  As they interacted, they reconstituted collaborative practices which further facilitated knowing who.  After team members returned to their home site, some of these new collaborative practices carried over to their work with distant colleagues and additional new practices evolved as a result of the situated knowing who generated during site visits.  
 
报告人简历及联系方式：  
Pamela J. Hinds is an Associate Professor and Co-Director of the Center on Work, Technology, & Organization in the Department of Management Science & Engineering, Stanford University. She studies the effect of technology on groups. Pamela has conducted extensive research on the dynamics of geographically distributed work teams, particularly those spanning national boundaries. She explores issues of culture, language, shared identity, conflict, and the role of face-to-face meetings in promoting knowledge sharing and collaboration. Pamela also conducts research on professional service robots in the work environment, examining how people make sense of them and how they affect work practices.

She serves on the editorial board of Organization Science and is co-editor with Sara Kiesler of the book Distributed Work (MIT Press). Her research has appeared in journals such as Organization Science, Research in Organizational Behavior, Human-Computer Interaction, Journal of Applied Psychology, Journal of Experimental Psychology: Applied, and Organizational Behavior and Human Decision Processes.  She is on the editorial boards of Organization Science and Organizational Behavior and Human Decision Processes.  Hinds hold a Ph.D. in Organizational Science and Management from Carnegie Mellon University.